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Expedia.com
4.2
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Special Deals and Offers
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| Customer Popularity |
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Expedia is a popular travel site and our visitors frequently make purchases in their online store. | ||
| Website Design |
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The website has good design and is very easy to navigate. | ||
| Product Information |
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Flights are put side by side so that you can choose easily from them. Sometimes the flight list can look a bit cluttered. | ||
| Ordering Process |
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The ordering process is quite simple. It takes about five steps to checkout. The checkout menus are very easy to navigate and understand. | ||
| Customer Service |
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They have a phone number and e-mail for customer service. There is a long wait when we tried to access the customer service telephone number. | ||
| Site Performance |
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The website has performed without any flaws each time we visited. | ||
| Total | 4.2 | |||
Shopping Services:
Payment Methods:
Delivery Info:
Customer Service: Physical Address: Expedia, Inc. 13810 SE Eastgate Way Suite 400 Bellevue, WA 98005 United States |
We found that Expedia is one of the top rated travel sites for the on-line users. Our customers are extremely satisfied, we get a lot of e-mail saying how they like Expedia and had a good experience. The one thing that stands out from the rest is the prices that Expedia offers (very low). From this site you can learn about a destination, as well as book tickets and hotel rooms for that destination. Rental cars and vacation packages are also available. The website has a very simple design and is reasonably easy to navigate. Expedia also has some other useful tools like a mileage tracker, driving directions, airport information, ect. The many times we tried to access the site we found that it worked about 99% of the time. The checkout process is pretty painless. They do however require you to register and also try to sneak one of those newsletters by you (you can uncheck this option). Our overall rating of Expedia is 4.4 out of a possible 5 stars. |
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